Home Product Documentation YaYa Dashboard - User Guide

YaYa Dashboard - User Guide

Last updated on Nov 08, 2024

Welcome to the YaYa Dashboard! This guide provides a comprehensive overview of the dashboard's features, enabling your organization to manage users, make transactions, and utilize various functionalities efficiently.

Getting Started

Logging In

  1. Access the Dashboard: Visit https://dashboard.yayawallet.com.

  2. Enter Credentials: Use your username and password.

Navigating the Dashboard

Upon logging in, you’ll be directed to the Home Page. The Navigation Menu on the left side provides access to the main sections.

Main Menu Features

Below is an overview of the main menu options and their submenus.

Transaction

Manage transactions between YaYa Wallet accounts.

  • Send Money: Transfer funds to another YaYa Wallet account.

  • Transaction History: View details of all completed transactions between.

  • Verify Transactions: Check and confirm specific transaction details.

  • Approval Requests: Review and approve or reject transaction requests.

Other Banks

Manage transactions from the YaYa Wallet to external banks in Ethiopia.

  • Send Money: Transfer funds from a YaYa Wallet to an external bank account in Ethiopia.

  • Transfer History: View the history of all transfers to external banks.

  • Transfer Fee: Access information on applicable fees for different transfer types to other banks.

  • Account Lookup: Check recipient account details before transferring to an external bank.

  • Approval Requests: Approve or reject bank transfer requests.

Scheduled Payment

Set up one-time or recurring payments to streamline operations.

  • Create Schedule (Single & Bulk): Set up individual or bulk payment schedules.

  • Scheduled List: View and manage all scheduled payments.

  • Bulk Report: Access reports for bulk transactions.

  • Approval Requests: Review and approve individual scheduled payments.

  • Bulk Approval Requests: Review and approve bulk payments in one action.

Bill Payment

Manage bill payments for organization utilities or services.

  • Create Bill (Single & Bulk): Create single or bulk bills.

  • List Bills: View details of all created bills.

  • Update Bill: Update details of existing bills.

  • Check Bulk Status: Track the status of bulk bill payments.

  • Create Payout Method: Define a payout method for receiving bill payments.

  • List Payout Methods: View all available payout methods.

Register Users

Register new users, update existing user profile (by Agent).

  • Phone Number: Register new users by phone number.

  • National ID: Register new users by Ethiopian National ID.

  • Update Profile: Modify user profile details as needed.

Airtime/Package

Manage airtime and data package transactions for users within your organization.

  • Airtime/Package: Buy airtime or packages.

  • Approval Requests: Review and confirm airtime or package purchases.

Generate QR Code

Generate a QR code for quick access or payment transactions.

Security Settings

The dashboard provides secure access control with role-based permissions, ensuring each user only has access to features necessary for their role (e.g., Accountant, Approver, Clerk, Agent).

Role-Based Access Control

  • Accountant: Initiate transactions, manage and review transactions.

  • Approver: Review and approve transactions, schedules, and other payments.

  • Clerk: View transaction statuses and access financial reports.

  • Agent: Register users, update user profile, and make transactions.

Password Policies

  • Passwords should have at least 6 characters.

  • If you lost your password, contact your organization's system admin.

Help and Support

  • Login Issues: For assistance with login, contact [email protected].

  • Reset Password: Navigate to Account > Settings & Privacy > Actions > Change Password to change your password

  • Technical Support: Use the Support menu on the dashboard or call to 957.