Home FAQs How do I Recover my YaYa Wallet password?

How do I Recover my YaYa Wallet password?

Last updated on Dec 29, 2024

To reset your YaYa Wallet password follow these simple steps:

1.      Open the YaYa Wallet app on your device.

2.      On the login page, tap on the "Recover Password" option.

3.      Enter your 12-digit username and tap "Continue".

4.      Input your registered email address and tap "Send".

5.      Check your email for a recovery link sent by YaYa Wallet.

6.      Click on the link in the email to receive a One-Time Password (OTP).

7.      Enter the received OTP in the YaYa Wallet app.

8.      Create and input a new password for your YaYa Wallet account.

9.      Once your password is reset, you can log in to your YaYa Wallet app using your new password.

Or you can follow the steps here via your browser https://yayawallet.com/en/reset-password/