FAQs | Help Center

1. What is a unique features YaYa Wallet offers?

YaYa Wallet offers a simple, secure, and instant payment system with self-onboarding and global accessibility, allowing users from anywhere worldwide to transfer money to local recipients easily.

Last updated on Oct 07, 2024

2. How can I register?

You can register for YaYa Wallet using your National ID, your phone, or an invitation link from an existing user. You can sign up through the YaYa Wallet mobile app, which is available on iOS and Android, or by using the USSD code *957#. Please follow the user guide available here for step-by-step registration process

Last updated on Oct 07, 2024

3. What are the criteria to get registered?

By submitting your full name, date of birth, residential address, and telephone number you can register to YaYa Wallet as a level 1 user. Please follow the user guide available here for step-by-step registration process

Last updated on Oct 07, 2024

4. How much money I can transact?

As a level one user you can have an electronic account balance up to Birr 10,000 (Ten thousand) and a daily transaction up to Birr 20,000 (Twenty thousand). As a level two user you can have an electronic account balance up to Birr 75,000 (seventy five thousand) and a daily transaction up to Birr 150,000 (One hundred fifty thousand).

Last updated on Aug 16, 2024

5. What shall I do to be a Level 2 user?

· Uploading a formal, clear, and visible photo of yourself as a profile picture and · Uploading visible front and back sides of your ID Card (Fayda, Kebele ID Card, Driving License, Valid Passport, and Foreign Nationals of Ethiopian Origin Identification Card along with valid passport).

Last updated on Aug 16, 2024